Keep Your Equipment Running — At Our Facility or In the Field.
From scheduled preventative maintenance to emergency repairs, USAMM's service team keeps your mobile imaging equipment performing at its best.
Service Level Agreement
When your unit is down, every hour matters. Here's what you can count on from USAMM.
Why Preventive Maintenance Matters
Mobile imaging trailers operate differently than traditional tow vehicles. They lack the automated warning systems found in standard automobiles, making regular inspections critical. Preventive maintenance helps you catch potential issues with brakes, lights, and tires before they become costly emergencies. Regular checks are essential for safety, operational reliability, and extending the lifespan of your equipment investment.
Service Contracts
Fully customizable service and warranty contracts. 24/7 monitoring to keep equipment running optimally. Includes tech training and remote support.
Equipment Repairs
Professional technicians delivering fast and reliable repairs. Experienced with all major OEMs including Philips, Canon, Siemens, GE, and Hologic. Repairing and installing imaging equipment across the globe.
Preventative Maintenance
Scheduled PM visits keep equipment running at peak performance. Reduce unplanned downtime with customizable PM plans available for all coach and trailer types.
Remote Support
24/7 remote diagnostics and real-time troubleshooting. Access and diagnose systems remotely from anywhere in the country. Reduces service call costs and minimizes downtime.
Warranty Programs
All USAMM equipment comes with comprehensive warranty coverage. Extended warranty options available. Covers both parts and labor for your peace of mind.
On-Site Field Service
When equipment can't come to us, we come to you. Field service technicians dispatch nationwide to keep your operations running without interruption.
Preventive Maintenance Checklist
Key Yearly Maintenance Tasks
Regular Inspection Checklist
Our Maintenance Philosophy
The 10% Rule
Complete preventive maintenance within 10% of the scheduled interval. For example, if a 90-day check is due, we perform it within 9 days of the due date. This proactive approach keeps your equipment in service and prevents emergency repair costs.
The 80/20 Goal
Aim for 80% preventive maintenance and 20% reactive repair. This balanced approach keeps trailers operational longer, reduces unexpected downtime, and minimizes costly emergency repairs that disrupt your revenue-generating schedules.
PM Service Tiers
Quarterly Service
Scheduled every 3 months. Keeps equipment under close monitoring with frequent check-ups and adjustments.
Request a QuoteSemi-Annual Service
Scheduled every 6 months. Balanced approach for steady operational rhythm with comprehensive seasonal checks.
Request a QuoteAnnual Service
Scheduled yearly. Cost-effective comprehensive inspection for stable operations with predictable service cycles.
Request a QuoteFully Customizable Contracts
USAMM understands that every imaging operation is unique. That's why our service contracts are built to fit your specific needs, equipment mix, and operational schedule.
Our team works with you to design coverage that covers exactly what matters to your business. Whether you need basic support or comprehensive protection, we have a contract structure that works. With 24/7 system monitoring, we stay ahead of potential issues before they impact your revenue.
Remote access capabilities mean our technicians can diagnose and resolve many issues without leaving their desks. Tech training is included so your team stays up to speed on best practices and new capabilities.
Contract Features
- Customizable coverage terms
- 24/7 system monitoring
- Remote diagnostics & support
- Tech training included
- Parts & labor coverage
- Priority response times
Professional Technicians. Built for Mobile Imaging.
USAMM's service team brings decades of combined experience with mobile imaging systems. Our technicians are trained and certified on all major OEM platforms, with deep expertise in the unique demands of mobile medical imaging.
We understand the urgency of equipment downtime and the budget constraints of mobile operations. Our technicians work efficiently to diagnose issues quickly and get you back in service. Whether it's a routine maintenance visit or emergency troubleshooting, we bring the same professionalism and attention to detail.
Ready to Protect Your Equipment Investment?
Let USAMM's service team keep your mobile imaging systems running at peak performance. Contact us at sales@usamobilemedical.com or 888-588-2347 x800.
