Complete Support for Your Mobile Imaging Program
Whether at our Medina, Ohio facility or in the field — USAMM provides end-to-end support for every aspect of your mobile imaging operation. All of our equipment comes with a warranty, and we offer preventative maintenance and full service agreements on all of our coaches and trailers. Our service contract customers enjoy 24/7 monitoring, tech training, and remote support — we can remote into your system from anywhere to provide immediate assistance.
Everything You Need — Under One Roof
USAMM offers a complete suite of services to keep your mobile imaging program running smoothly.
Equipment Maintenance
From preventative maintenance to emergency repairs, our factory-trained technicians keep your imaging equipment running at peak performance. We possess specialized tools that go beyond OEM standards.
Learn MoreFinancial Services
Flexible financing options including leases, rentals, rent-to-own, and capital purchase programs designed specifically for medical imaging equipment.
Learn MoreTransportation
Nationwide delivery, setup, and relocation of mobile imaging units. Our specialized transport team handles every detail from pickup to deployment.
Learn MoreTechnologist Training
Comprehensive applications training, protocol development, and ongoing remote support for your imaging technologists across all modalities.
Learn MoreStorage
Secure, climate-controlled storage at our Medina, Ohio facility for mobile units between deployments. Full maintenance and monitoring while stored.
Learn MorePACS & IT Integration
End-to-end PACS connectivity, DICOM configuration, network integration, and secure hard-drive removal services for VA and government compliance projects.
Learn MoreService & Site Support
Complete deployment support including site inspection, PACS connectivity, equipment setup, and ongoing technical assistance throughout your program.
Facility Service or In the Field. One Trusted Partner.
USA Mobile Medical has been repairing and installing imaging equipment across the globe. We understand the urgency when your equipment isn't working properly, and the budget concerns every business faces. Our experience and expertise in the field allow us to diagnose and fix complex problems — we possess all of the specialized tools to do the job and have even created customized tools that go beyond OEM standards.
We pride ourselves on offering 100% fully customizable service and warranty plans to fit any business's needs. Our service contract customers enjoy 24/7 monitoring to keep the machine running optimally, and our contracts include tech training and remote support — we can remote into your system from anywhere and provide assistance with any issues you may be facing.
- 100% customizable service and warranty plans
- 24/7 remote monitoring keeps equipment running optimally
- Remote system access from anywhere for fast troubleshooting
- Factory-trained technicians with specialized tooling
- Tech training and ongoing support included with service contracts
Seamless Imaging Connectivity
USAMM provides comprehensive PACS integration and IT support services to ensure your mobile imaging units connect flawlessly with your hospital’s existing infrastructure. From initial network configuration to ongoing remote monitoring, our team handles every technical detail so your clinical staff can focus on patient care.
PACS Integration & DICOM
Full PACS connectivity setup for mobile and modular units, ensuring seamless image transfer to your hospital’s radiology workflow.
- DICOM configuration and verification
- Modality worklist integration (MWL)
- HL7 interface setup for RIS/HIS systems
- Image routing and auto-forwarding rules
- Multi-site PACS bridging
Remote IT Support & Monitoring
24/7 remote access capabilities let our IT team troubleshoot and resolve issues without waiting for an on-site visit.
- 24/7 remote system access and monitoring
- Real-time alerts for connectivity issues
- Remote software updates and patches
- Network performance monitoring
- Secure VPN configuration
Network Infrastructure
Complete network setup for mobile units, including hardwired and wireless connectivity solutions tailored to your facility’s IT environment.
- Ethernet and fiber connectivity
- Cellular failover for remote deployments
- Firewall and security configuration
- HIPAA-compliant data transmission
- Bandwidth optimization for large image files
Hard-Drive Removal & Data Sanitization
Certified data destruction services for long-term, VA, and government projects requiring strict compliance with federal data handling standards.
- NIST 800-88 compliant media sanitization
- Secure hard-drive removal and chain-of-custody
- Certificates of destruction provided
- VA and DoD project compliance
- PHI/ePHI data lifecycle management
End-to-End IT — From Setup to Decommission
Unlike third-party IT vendors, USAMM handles your imaging IT from day one through end of life. We configure the system, monitor it in the field, and securely decommission it when the project wraps — all under one roof. No handoffs, no gaps.
Nationwide Mobile Medical Support
From our headquarters in Medina, Ohio, USAMM delivers mobile imaging solutions, service, and support to healthcare facilities across the continental United States.
Our Service & Manufacturing Facility — Medina, Ohio
Our state-of-the-art facility in Medina, Ohio serves as the hub of our service operations. Equipped with specialized tools, diagnostic equipment, and trained technicians, we handle everything from routine maintenance to complex repairs — all under one roof.
In-House Repairs
Complete repair services for all major imaging equipment manufacturers and modalities, with turnaround times designed around your operational needs.
Equipment Refurbishment
Professional refurbishment and reconditioning of previously owned units, bringing equipment to like-new condition with full testing and certification.
Quality Testing
Rigorous quality assurance and performance testing on all equipment to ensure optimal functionality and reliability before deployment to your site.
Round-the-Clock Service Support
Emergency service, remote diagnostics, and technical support — available 24 hours a day, 7 days a week.
Ready to Get Started?
Whether you need equipment service, financing, transportation, or training — our team is here to help. Contact us at sales@usamobilemedical.com or call 888-588-2347 x800.
